Please Read Before Purchasing

Welcome to Moves Never Stop!

At Moves Never Stop, we prioritize customer satisfaction and transparency in our operations. We strive to provide a seamless and efficient shopping experience for our valued customers. Here's an overview of our processes for payments, production, shipping, and refund policies:

Payments:

- Payments are automatically captured upon purchase.

- Processing time for payments varies depending on your banks processing time.  Usually the processing time takes approximately 5-11+ business days (M-F).

Production Time:

- After payment clearance, production time varies based on the item:

- Production time ranges from 3-11 days, depending on the item purchased.

 Shipping:

- Shipping times vary depending on the item type, creation location, and shipping destination:

- Shipping typically takes approximately 14-31 days.

- Tracking information will be provided via email once available.

As with other POD companies, the shipping charges varies by how many items are purchased per order.

Refund and Return Policy:

 Moves Never Stop operates as a print-on-demand company, which means that each product is uniquely produced once an order is placed. Due to this production model, returns and exchanges are generally not supported.

However, in the event of a damaged product or a manufacturing error, Moves Never Stop offers a free replacement if you contact us within 30 days of receiving the product. Please note that Moves Never Stop reserves the right to refuse returns at its sole discretion.

To initiate a return or replacement, please contact our customer service team by using the “contact us” link on the home screen.  Please provide your order number, date purchased and a detailed description of the issue. Please attach pictures of the item.  Our team will promptly assist you and provide further instructions.

We appreciate your understanding and cooperation in adhering to our refund and return policy.

Final Thanks: 

As a new and upcoming brand, we thank you for your interest and patronage.  We are committed to providing exceptional customer service and continuously strive to enhance our policies and procedures. Please bear with us as we make these ongoing improvements to ensure the best possible experience for our valued customers."